Custom CRM Systems Built for Your Business

Every company manages its customer relationships differently. At 99Trade, we develop CRM systems built around your organization's actual customer lifecycle, rather than forcing you to adapt your workflow to off-the-shelf software.

Why a Custom CRM?

Off-the-shelf CRM systems offer generic functionality suitable for broad use cases, but they often fail to handle specific operational details: different sales stages, multiple teams, granular roles and permissions, or integrations with other internal systems.

A custom-built CRM allows you to design every screen, field, permission, and report to reflect how your company actually works, with the ability to scale later without the constraints of pre-built software.

Customer Lifecycle Analysis

We understand how customers reach you, how they are followed up with, and how they convert.

Architecture & Roles Design

We define teams, permissions, and follow-up stages within the system.

System Development

We build a CRM that reflects this structure with a clear and fast interface.

Integration & Expansion

We connect the system to communication tools and data, with the ability to add modules later.

What Your Custom CRM Includes

Lead Management

Capture leads from multiple sources, distribute them to teams, and track them through clear stages.

Unified Customer Profile

A centralized page for each customer that aggregates their data, interactions, and history with the company.

Sales Team Management

Organize tasks, targets, and follow-ups for each employee and team.

Support & Ticketing

Receive and track customer requests and issues through an internal ticketing system.

Roles & Permissions

Define who sees what, and who can edit or approve actions.

Reports & Dashboards

Real-time performance indicators for sales, teams, and customers — exportable and actionable.

Real-World Examples from Our Products

99Trade Hospital

A specialized CRM for managing patients, appointments, and departments.

99Trade Restaurant

A CRM for managing restaurant customers, reservations, and branches.

99Trade Broker

A CRM for managing financial services company clients — a B2B product.

Want a CRM Designed for Your Business?

Talk to our team to discuss your company's workflow and determine the right system.

Discuss Your CRM Project